Managed hosting
Managed hosting is a part of our hosting service and is a crucial part of the total hosting solution. Managed hosting consists of daily operation of your entire infrastructure, both hardware and software, and provides you with vital information and details about your game, your infrastructure, your audience and customers.
Managed hosting is a combination of our in-house built software and other known industry products.
We have divided our managed hosting service into three packages.
Security patching
Bandwidth statistics
Management of machines
Re-installation machines
Solution documentation
Machine statistics
Alert administrators of events
Reboot hung machines
Database management
All components in the standard package are included.
Custom application monitoring
Intrusion detection
Security incidents follow-up
Disaster recovery procedures
Monitoring status of game binaries
24/7 monitoring and escalation
Monitoring power usage
Monitoring player statistics
Prediction and planning expansion
Logging of administration tasks
Performing and verifying backups
All components in the standard and premium package are included.
Geographical analysis of players
Geo-targeting player latency
Large cluster tools
System optimization
Management will always be done in close cooperation with you as a customer and we can even develop application specific monitoring; which means we can tailor-make a software that watches your application.
Some of the services require custom build applications directed at each specific game. You may not require all of these services and it is of course possible to tailor make the managed hosting to fit your solution perfectly.
